2016 National Conference on Ending Homelessness


Download a PDF version of the Program Journal here.

Conference attendees are encouraged to access the interactive program journal via The Key, the Alliance Conference's official networking platform and mobile app.



Due to the large number of registrations there will be no onsite registration. 

Please see the Registration Rates page for further details.




MONDAY, JULY 25 from 5:00-7:00pm

July 25th, 2016 5:00 PM   through   July 28th, 2016 5:00 PM
Renaissance Washington DC Hotel
999 Ninth Street, NW
Washington, DC, DC 20001
United States
Registration Fee
Early Registration $ 550.00
Regular Registration $ 585.00
Consumer (Reserved for individuals who are currently or have formerly experienced homelessness) $ 115.00
Conference Overview
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Event Overview




Monday, July 25, 2016


Pre-Registration Check-In - 5:00 - 7:00 p.m.


Tuesday, July 26, 2016


Registration Check-In - 8:00 a.m. - 5:00 p.m.


Pre-Conference Sessions 9:00 a.m. - 12:00 p.m. 


9:00 - 11:00 a.m. Homelessness 101:  What We Have Learned About Ending Homelessness


Have you only recently begun to work in the field of homelessness, or is this your first national conference? If so, this preconference session will provide you a broad overview of data on homelessness, an introduction to the major interventions and their effectiveness, and an overview of the importance of a communitywide, systemic response to homelessness.


9:00 a.m. - 12:00 p.m.   Rapid Re-Housing 101 for Providers and Community Leaders


Are you trying to implement an effective rapid re-housing model or improve your existing rapid re-housing programs? This interactive session will offer training and tools designed to provide practitioners and community leaders with skills and strategies to successfully understand and implement rapid re-housing as part of a larger, system-wide approach to homelessness. Attendees will learn about the recently released Rapid Re-Housing Performance Benchmarks and Program Standards and learn strategies for effectively implementing the core components of rapid re-housing in their communities.


9:00 a.m. - 12:00 p.m.   Designing an Amazing Emergency Shelter 


This session will orient shelters to their vital role in an effective crisis response system that works to end homelessness and provide key design elements of an effective shelter. This in-depth and interactive session will present how emergency shelters can provide immediate access to safe shelter and crisis services without barriers to entry and help emergency shelters build capacity to be more housing-focused and rapidly exit clients to permanent housing solutions.


9:00 a.m. - 12:00 p.m.   Systemic Responses to Substance Use Disorders among People Experiencing Homelessness


This preconference session will help you to understand trends in substance use disorders among homeless people. How can we treat these disorders? What is the responsibility of homeless service providers and systems to help client’s access treatment? And how can Medicaid funding help you pay for these services? We will also discuss various housing models to support people with substance use disorders.


10:00 a.m. - 12:00 p.m. Housing First and Harm Reduction for Youth


Housing First and harm reduction are proven strategies to improve outcomes for people experiencing and at risk of homelessness. However, these philosophies are not universally accepted when it comes to serving homeless youth. This special session will allow for a deeper dive into these important approaches, and participants will explore how they can and should be used to effectively serve youth experiencing and at risk of homelessness.



Lunch on Own- 12:00 - 1:00 p.m.


Opening Plenary with Keynote Speaker - 1:00 - 1:45 p.m.


Nan Roman, President and CEO, National Alliance to End Homelessness 


Workshops I - 2:00 - 3:30 p.m.


1.01 What does It mean to End Chronic Homelessness in Your Community? 


This session will help you define what ending chronic homelessness (CH) would look like in your community. You will learn to determine how many housing units it would require. You also will learn how to set up a system to maintain the end of CH, including outreach, identification, prioritization, and troubleshooting people who go missing, move into the area, or refuse housing.


1.02 Communities Driving Down Family Homelessness


It is possible for a community to redesign its homeless service system to dramatically decrease family homelessness. This session will look at what several communities did to improve outcomes: how they did it, what it looks like, and what it took to get there, including building political will. This session will include an overview of federal efforts and progress toward ending family homelessness.


1.03 Accomplishing and Maintaining an End to Veteran Homelessness


In this session, communities will share how they ended veteran homelessness and how they are maintaining an end to homelessness by institutionalizing processes that have led to success. During the session, you will pinpoint steps your community can take to end veteran homelessness. This session also will help you identify when a community should shift focus to preventing homelessness among veterans.


1.04 Implementing a Systemic Diversion Strategy to Reduce Homelessness


By assisting individuals and families to identify alternate housing arrangements and connecting them with support, you can divert them from entering your community's homeless assistance system. During this session, you will learn diversion strategies and how to identify appropriate situations for diversion. This session also will help you develop strategies to fund diversion.


1.05 Effective Landlord Engagement Strategies in a Challenging Market


This session focuses on landlord engagement and how best to market Rapid Re-Housing (RRH) to them. You will learn effective strategies for recruiting and engaging landlords for your program. You also will hear how to conquer challenges to recruiting landlords, especially in high-cost, low-vacancy markets, and rural areas. This session also will provide a brief review of the RRH standards for housing identification.


1.06 How to Form Continuum of Care Governance that Gets Results


What makes a successful Continuum of Care (CoC)? This session will assist you in evaluating the effectiveness of your CoC governance. It also will help you identify stakeholders you want in your CoC and the importance of a small, neutral group of decision-makers. You will better understand the objectives and authority of these boards and how they can use data to make policy.


1.07 Forging and Enhancing Partnerships between the CoC and the Local Workforce Board


Understanding the federal Workforce Innovation and Opportunity Act (WIOA) can help you persuade local workforce agencies to work with homeless services. In this session, you will get practical, how-to advice on increasing cooperation between workforce boards and homeless providers. You also will learn about training workforce providers on how to identify and help homeless jobseekers.


1.08 Housing as a Platform for Healthcare


Being homeless negatively affects people's health as well as their ability to get well and stay well. This session offers perspectives from an administrator, a health care provider, and a homeless service provider about how improving housing stability improves health. You also will learn how to involve health care providers in homelessness work in your community.


1.09 How to Tackle Common Data Issues and Improve Data Quality


Are you looking to improve data quality? This session will help you understand common data quality issues and how you can create and implement improvement plans. You will learn how to validate and clean data, as well as strategies for increasing Homeless Management Information System (HMIS) bed coverage.


1.10 Leaving No One Behind: Doing Successful Outreach


What works best in reaching out to people experiencing homelessness? What are the core elements in an effective program? This session will examine those questions and also discuss the positive role police can play in outreach and engagement, and how to outreach to people with mental illness or substance use disorders.


1.11 Promoting Resiliency and Positive Outcomes for Young Children:  What’s the Role of the Homelessness System?


What can you do to support young children? This session offers ideas and examples about services and partnerships that can promote the health, education, and development of these children. We will cover why early childhood education is important for any child, but especially important for the child whose family is homeless.


1.12 Strategies for Prevention and Early Intervention in Youth Homelessness


Family intervention and diversion programs are tools to prevent youth homelessness. In this session, you can learn how to effectively use those models. You also will learn about school-based practices and interventions that can help prevent youth homelessness.


1.13 When to Give Assistance: A Discussion on Self-Resolution 


How much time should shelters plan to allow for self-resolution homelessness? This session will explore how communities use data to answer that question as well as what proportion of their population is self-resolving and what steps they take to resolve their homelessness. We will look at criteria used to determine when intervention is a better option. We will discuss how shelters can encourage and assist safe self-resolution.


1.14 Understanding Adultism When Addressing Youth Homelessness


When it comes to policy and practice regarding youth homelessness, do you engage in adultism? In this session, you will learn about the tendency we all have to apply adult ideas and attitudes when working with young people. You will learn how to decrease adultism in homeless youth programs and policies in order to increase their effectiveness and improve your communication with homeless youth.


Spotlight Sessions I - 3:45 - 4:30 p.m.


S1.01 Understanding the Federal Criteria and Benchmarks for Ending Veteran Homelessness


This session will provide a brief overview of the federal criteria and benchmarks for ending veteran homelessness. We will explore how a community can use that information to spur action on ending veteran homelessness. We will cover the review process and the need to make exceptions judiciously. This session also offers an opportunity to provide feedback on the benchmarks to federal officials.


S1.02 System-wide Housing Location


In this session, you will learn the advantages of having a systemic approach to providing all homeless housing location services in your community. You will receive tips on gaining cooperation and efficiencies as well as how to coordinate all of the housing locators on a systemic level.


S1.03 The Challenges and Rewards of Shifting from a Transitional Housing Program to Rapid Re-Rehousing


If you are thinking about moving from a Transitional Housing (TH) program to Rapid Re-Housing (RRH), this is the session for you. You will hear about the steps it takes to make that move; how to identify the organizational challenges in making the shift, strategies that have worked in the state of Georgia, and how to sell the shift to stakeholders, including boards, funders, staffers, and clients.


S1.04 Understanding the Fundamentals of Program Evaluation


If you want to better understand the basics of program evaluation, this session is for you. You will learn to identify the main measures your program should examine. You also will learn to look toward your ultimate goal of improving performance based on these measures.


S1.05 Engaging Employers in your Community


Getting a job is an important step out of homelessness. In this session, learn how to recruit local employers to help homeless jobseekers with resumes, job interviews, and skills training. What incentives, including tax credits, can you offer those employers? Find out who to approach, and how to approach them, to increase the chances of partnerships.


S1.06 Implementing the National Housing Trust Fund in Your State


HUD's National Housing Trust Fund is a new program that will create permanently affordable housing for extremely low-income individuals. The fund is another way you and your state can address the need for low-income housing. During this session, you will learn how to access and use these funds in your state to help homeless individuals and families.


S1.07 How Do You Incorporate Medicaid into Your Funding for Supportive Services at a Systems Level?


This session focuses on systemic changes that need to happen at the state level to make sure Medicaid can pay for Permanent Supportive Housing (PSH) services. You will learn how to make your case to state Medicaid officials or other health care payers and then what steps those state officials need to take.


S1.08 Responding to the Unique Needs of Single Homeless Women


Understanding and responding to the needs of single women who are homeless is the focus of this session. You will learn the scope of the problem, how to identify unique considerations when serving this population, and how to develop a plan to assist single women.


S1.09 Rapid Re-Housing for Survivors of Domestic Violence


Survivors of domestic violence who are homeless, or at risk of becoming homeless, have unique needs. In this session, you can learn how rapid Re-Housing can be tailored to meet those needs. You also will hear from an expert who has successfully rapidly re-housed domestic abuse survivors.


S1.10 How to Best Serve Trafficking Survivors


This session will teach homeless system providers how to recognize when their clients might be victims of human trafficking. You will learn how to create a framework for identifying survivors of trafficking and then caring for them. This session will help you to better serve trafficking survivors in your community, including making changes in your system and services.


S1.11 Developing an Effective Rapid Re-Housing Program for Youth


Developing an effective Rapid Re-Housing (RRH) program is key to increasing your community's ability to end youth homelessness. In this session, you will learn best practices from one effective program using RRH to serve homeless youth. You also will learn how to start and operate RRH for homeless youth in your community.


S1.12 Ending Homelessness in Rural Areas


Ending homelessness in rural areas presents its own challenges. But the same factors that lead to urban homelessness, such as lack of affordable housing and inadequate income, are also present in rural areas. Join this session and learn to identify strategies you can implement in your community to end homelessness in Balance of State Continuums of Care and rural areas.


S1.13 Partnering with Schools to Prevent and End Family Homelessness


Schools can play a vital role in helping to prevent and end homelessness. During this session, you will learn about a community that successfully coordinates homeless services with its public schools. You will learn how schools can help connect families and youth to the services they need to avoid or escape homelessness, while also helping homeless children and youth remain connected to school.


S1.14 Reconnecting Youth and Families: Emerging Knowledge  


Youth homelessness is often rooted in family conflict, so effective solutions to youth homelessness can be rooted in family intervention. This session will highlight the latest federal research on effective practices for working with families to prevent youth homelessness and to support reunification or reconnection whenever it is safe and appropriate.


Meet and Mingle 5:00 - 6:30pm 


The Meet and Mingle is an opportunity for conference attendees to network. There will be a cash bar and light fare. 


Remember to play NAEH Go and earn points by breaking the ice, and introducing yourself to an Alliance Staff person. Share your experience about the conference and an Alliance staff person will provide you with a QR code to scan to earn your points!


Wednesday, July 27, 2016


Continental Breakfast - 8:00 - 9:00 a.m.


HUD Policy Listening Session - Domestic Violence - 8:00 - 9:00 a.m. 


U.S. Department of Housing and Urban Development (HUD) staff are hosting a listening session to solicit feedback on incorporating victim service agencies in Continuum of Care activities as well as ensuring survivors'  needs are being sufficiently met.


Registration Check-In - 8:00 a.m. - 4:00 p.m.


Workshops II - 9:15 - 10:45 a.m.


2.01 How to Stop Guessing and Start Knowing: An Introduction to System Performance Measurement  


The U.S. Department of Housing and Urban Development's seven performance measures were designed to help communities like yours gauge how well you are doing in preventing and ending homelessness. Learn how these HUD measures connect and interact with each other, and the difference between system and program-level measurement.


2.02 Designing an Effective Emergency Shelter System That Advances Community Goals to End Homelessness


Learn the ways communities are re-designing their emergency shelter systems to align with community-wide


goals to end homelessness. Community presenters will provide ways to engage providers, advocates, and local


government entities in system design decisions, to use program and system-level data to design shelters to scale, and to coordinate the shelter system with housing resources to reduce the length of time people spend in shelters.


2.03 What to Do About the Largest Homeless Subpopulation: Single Adults


Single adults make up the largest share of the homeless population. In this session, learn about the research and strategies to serve single adults and how helping homeless single adults fits into the overall strategy of ending homelessness.


2.04 Best Practices in Rapid Re-Housing Case Management


What are the best practices in case management of Rapid Re-Housing (RRH)? We will review program standards and provide guidance on best practices. You also will learn about how and when to close a case.


2.05 Stronger Together: How Funders Can Join Forces to Make a Difference in their Communities 


Public, private, and corporate funders can make a big difference in the homeless programs in the community. During this session, we will discuss how funders can join forces and collaborate to have a bigger and more effective impact on homelessness systems. Speakers will share the importance of funder collaboratives, lessons learned from forming partnerships, and strategies for successful cross-sector collaboration. You also will hear from a community that is using new approaches to pooling and distributing funding.


2.06 Working Together To End Veteran Homelessness: Successful CoC and VA Partnerships


This session will share how a Continuum of Care (CoC) can effectively partner with the Department of Veterans Affairs (VA). You will learn what key VA staff must be at the community planning table; how to share data across systems to more effectively serve veterans; and how to break through barriers to develop a lasting partnership and build a system that ends homelessness for veterans.


2.07 How to Better Target your Permanent Supportive Housing (PSH) to End Chronic Homelessness


In this session, you will learn how to determine how much of your existing Permanent Supportive Housing (PSH) needs to go toward Chronic Homelessness (CH) and how to redirect those resources. You also will learn how to target those units using Coordinated Entry (CE).


2.08 Exploring Homelessness Prevention Strategies


Communities can more effectively use scarce resources to prevent homelessness. In this session, you will learn about the research on targeting homelessness prevention services and examine upstream strategies to prevent housing loss. You also will learn about diversion strategies that help the soon-to-be homeless find alternative housing and the programs that can lead to permanent housing.


2.09 Engaging Your Temporary Assistance for Needy Families (TANF) Leaders


Through this session, learn the basics of Temporary Assistance for Needy Families (TANF), a cash assistance program for low-income families and pregnant women. This session will focus on how the funds can be used to prevent homelessness. You also will learn how communities have used TANF dollars to support Rapid Re-Housing (RRH) and other housing programs.


2.10 What is the Role of Recovery Housing in a Housing First Approach to Ending Homelessness?


What is recovery housing? Who needs it, and how much do we need? Where does it fit in the overall Housing- First approach to homelessness? How much choice do those in recovery housing get about where they live and which services they receive? In this session, join the discussion about those questions and more.


2.11 Telling Your Programs Story  


This session will teach you how to create a safe space for your clients to share their stories, and how to allow clients to advocate for themselves. You will learn how to integrate these stories into your overall communication plan and maximize their use in mainstream media.


2.12 Employment and Education Opportunities for Youth


Youth experiencing homelessness need housing, but they also need help finding a job and graduating from high school. In this session, you will learn about connecting with local workforce investment boards to access funding for youth employment. You will learn how you can help homeless youth overcome barriers to finishing high school and to accessing higher education.


2.13 Leading the Way: Developing and Supporting CoC Leadership


How can you best develop, support, and invest in your Continuum of Care (CoC) leadership? In this session, you will discuss how to cultivate strong community leaders who can lead a community through systems change, effective re-allocation of resources, and achievement of community-wide goals to end homelessness.


2.14 When PSH is Not Enough: A Discussion on Serving the Medically Frail and Other Populations


This session will tackle the difficult question of what to do with the medically frail and other populations that communities have struggled to place or maintain in Permanent Supportive Housing (PSH). We will discuss the barriers, the policies, and the changes that may be needed to PSH and alternative housing models.


Lunch Plenary - 11:00 a.m. - 12:45 p.m.


Keynote Address by:


The Honorable Sylvia Mathews Burwell, Secretary of the Department of Health and Human Services


The Honorable Shaun Donovan, Director, Office of Management and Budget


Lunch will be provided after the program. 


Spotlight Sessions II - 1:15 - 2:00 p.m.


S2.01 Metrics for Evaluating and Improving Your Rapid Re-Housing Program


Evaluating your Rapid Re-Housing (RRH) program is an important first step to improving it. Through this session, you will learn how to assess your program using RRH performance goals and benchmarks. You also will learn how to use data and metrics to improve services. This session will teach you how to evaluate the effectiveness of your program in shortening the time your clients spend homeless, increasing permanent housing exits, and decreasing returns to homelessness.


S2.02 Leveraging Public and Private Resources Across Your System to Create More Housing


Creating more housing resources in your community requires innovative approaches. Speakers will present on the creation of a Funders Collaborative that can leverage public and private resources and align multiple funding streams. By strategically leveraging a community's resources and engaging public and private community partners, a community builds opportunities to create housing and can also catalyze systemic change and collaboration.


S2.03 Emerging Evidence: Helping Foster Youth Avoid Homelessness


What can child welfare agencies do differently to help youth avoid homelessness and improve their outcomes? This spotlight session will distill what we know, and what we are learning about extended foster care models and effective service models for youth aging out of foster care.


S2.04 Innovative Case Management Tools for Helping Clients Facing Financial Challenges


Case Managers: you have a client in Rapid Re-Housing (RRH) who is facing financial challenges. What can you do? This session is designed to provide you with innovative ideas, resources, and tools to answer that question.


S2.05 How to Offer Alternatives to Criminalization of Homelessness


Some cities make it a crime to be homeless. That puts police, hired to fight crime, into the uncomfortable role of rousting homeless people, and it uses resources that might better be used to house people. This session will share how service providers and advocates can combat criminalization of homelessness and keep their communities on the right side of federal law and policy.


S2.06 Story-Telling through Data Visualization 


How can you best use data visualization to tell your program's story? In this session, you will learn to put your data into a visual context to successfully advocate for your program's wants and needs.


S2.07 Documenting Chronic Homelessness  


Earlier this year, HUD released a final rule updating the definition and documentation requirements for chronic homelessness. In this spotlight session, HUD staff will provide clarification around recordkeeping requirements associated with the final rule on defining chronically homeless. They also will preview tools that are under development to help provider’s better implement the new definition.


S2.08 Assessing the Capacity of Supportive Services in PSH


Do you wish there was a way to measure the organizational capacity of Permanent Supportive Housing (PSH) providers in your community? During this session, you will learn about a new tool that is being developed for that purpose. The session also will explore staffing, funding, and the special nature of capacity building for PSH providers.


S2.09 Best Practices for Serving LGBT Youth


This session will share the best practices for serving homeless LGBT youth. You will hear about programs and community-level examples of how LGBT youth can be affirmed, welcomed, and made to feel safe.


S2.10 The Role of Drop-in Centers in Ending Veteran Homelessness


Drop-in centers can play a key role in a system-wide response to veteran homelessness. In this session, you will learn how effective partnerships between the Department of Veterans Affairs and community providers can improve system flow. You will take away ideas on how to implement similar changes in your community.


S2.11 The Changing Landscape of Mental Health Legislation


What Congress does, and does not do, directly affects the mental health funds and programs available to homeless people. In this session, you will learn about changes already enacted as well as pending legislation that impacts mental health services available to homeless people.


S2.12 Caring for our Aging Homeless Population


The average age of homeless individuals is increasing and more elderly people are becoming homeless. In this session, learn what funds and services are available to homeless elderly people and how to match those services to the needs of individuals. The discussion will include gaining access to assisted living facilities.


S2.13 Strategies for Serving Undocumented Families


While experiencing homelessness is an enormous challenge for people in our communities, imagine being a homeless undocumented individual or family. Many avenues of assistance are closed to non-citizens, but opportunities are there. In this session, you will learn how to access the help that is available and hear what others have done to assist undocumented people.


S2.14 Understanding the Intersection of Youth Homelessness and the Juvenile Justice System


This session will help you understand the connections between homelessness and involvement in the juvenile justice system. You will learn about resources available for homeless youth with juvenile justice involvement and how to engage the juvenile justice system at the community level to address youth homelessness.


Workshops III - 2:15 - 3:45 p.m.


3.01 Moving to a Low Barrier and Housing Focused Shelter Model 


Developing an effective emergency shelter requires housing-focused and low-barrier policies. Through this session, you will learn what policies create barriers for those seeking emergency shelter, the core elements of an effective shelter, and the emergency shelter's role in the homeless assistance system.


3.02 Using Data to Make Funding and Reallocation Decisions


Reallocation and funding decisions are driven by local data on both performance and the populations you serve. This session covers the variety of program-level measures that contribute to overall system performance. You will learn from communities that have used data-informed reallocation and funding.


3.03 Access, Assessment, Prioritization, Referral: The Fundamentals of Coordinated Entry


This session will explore the key elements of effective Coordinated Entry (CE). You will learn to evaluate what approach will work best in your community and what changes need to be made for CE to work most effectively. You also will learn to pinpoint concrete steps to take to establish or improve CE.


3.04 Funding and Operationalizing Employment Programs within Your CoC


What can you do to help homeless jobseekers find jobs? How can you start an employment program for them? What funding sources can you tap to support such a program? In this session, we will explore these questions and more. You will learn what has worked elsewhere and why it has worked.


3.05 How to Make It Work: Medicaid and Financing Supportive Services in PSH Programs


Medicaid and other programs can help pay for services for clients in Permanent Supportive Housing (PSH). In this session, you will learn about the opportunities and challenges of Medicaid financing for services in PSH. You also will learn about other possible funding sources, such as hospitals and Managed Care Organizations.


3.06 Rapid Re-Housing Rent and Move-In Assistance: How Much is the Right Amount?  


How long and how much rental assistance is the right amount in Rapid Re-Housing? How much move-in assistance is best? This session will help you answer those questions and more. We will discuss using the progressive engagement model in rent assistance and identify strategies that have worked in other communities. This session also will provide a brief review of the RRH standards for rent and move-in assistance.


3.07 The Federal Budget: What Is Congress Doing to Address Homelessness?


Much of what a homeless care system can do depends on federal funding. Through this session you can determine what current funding levels mean for your program and what increases Congress should provide in fiscal year 2017. This session will provide answers as well as tips on how to advocate and impact critical funding decisions.


3.08 Supporting Moving On from PSH


One strategy for decreasing homelessness is to help those currently living in Permanent Supportive Housing (PSH). How do you identify people in PSH? How can you provide them access to mainstream housing vouchers? In this session, we will tackle those questions, along with what supports those exiting PSH may require.


3.09 Partnering with Veteran Service Organizations to End Veteran Homelessness


Your local Veteran Service Organizations (VSOs) can be your strongest allies in ending homelessness among veterans. In this session, you will learn about the services VSOs commonly provide. You will learn effective outreach strategies for starting partnerships with them and how to sell your local VSOs on such collaborations.


3.10 Effective Uses and Targeting of Prevention Resources for Veterans


In this session, presenters will look at prevention and diversion efforts to prevent veteran homelessness. We will discuss how to find the most at-risk veterans. We will provide information on the new prevention screener from the Department of Veterans Affairs (VA) and how to make the best use of the VA’s Supportive Services for Veteran Families (SSVF).


3.11 Progressive Engagement Across the Homeless Service System 


Do you have a plan in place to support individuals and families who do not achieve housing stability after being rapidly re-housed? This interactive session looks at how communities can employ progressive engagement in their homeless service systems. Sometimes the family that does not succeed at Rapid Re-Housing needs more support through rental assistance, housing vouchers, or Permanent Supportive Housing (PSH).


3.12 Housing and Service Models for Youth


What are the options for homeless youth? This session examines host homes, Transitional Housing (TH), and Permanent Supportive Housing (PSH). You will explore when each is an appropriate intervention. We also will discuss service approaches and how they fit within housing models, including voluntary service and low-threshold/barrier approaches. 


3.13 Engaging Non-Traditional Partners in Rapid Re-Housing


Rapid Re-Housing (RRH) captures the imagination of many people outside homeless assistance programs. You can translate that into nontraditional partnerships that can help fund or support RRH interventions. Come to this session and brainstorm potential RRH partners in your community and explore ways to approach them.


3.14 Addressing Opioid Abuse Among People Experiencing Homelessness


Opioid overdose is the leading cause of accidental death in the United States. Do you know the laws in your state regarding the use of naloxone to stop an opioid overdose? Do you have a plan for overdose response in your homeless services programs? Does your community offer a needle exchange? This session will address these questions as well as how to bring Medication Assisted Treatment (MAT) providers into the discussion with those running homeless housing and employment programs.


Workshops IV - 4:00 - 5:30 p.m.


4.01 Using HMIS for System Management and Performance Improvement


This session will help you use the Homeless Management Information System (HMIS) to better understand and serve your clients. You will learn to go beyond HUD's system performance measures to recognize additional measures that can help improve system performance. You also will learn to use program-level data to create performance-based contracts and performance-improvement plans.


4.02 Coordinated Entry: Solutions to Advanced Challenges in Implementation


Implementing coordinated entry is messy, to say the least, but the rewards are great. As communities become more experienced in implementing Coordinated Entry (CE) systems, many lessons can be learned about how to tackle the most common challenges. Experienced CE system operators' recommendations include how to create referral policies that work, get provider buy-in and close side doors, manage waitlists, assess participants, and prioritize for available resources. You also will learn to govern and monitor the system, share data, and track and coordinate exits.


4.03 Integrating Employment Strategies into Rapid Re-Housing Programs


Looking for new strategies to integrate employment into Rapid Re-Housing (RRH) services? This session will teach you strategies and how to help RRH participants successfully secure jobs. You will learn to build strategic community partnerships that can create job opportunities. You also will learn how to best support clients in finding and keeping employment.


4.04 How to Work with Your Public Housing Authority to Secure Mainstream Resources 


How can you approach and work with your Public Housing Authority (PHA) to help end homelessness? This session will look at ways to encourage PHAs to create a limited preference, work with wait lists, lower screening barriers, and other ways to partner with homeless assistance providers. This session also will show how to direct PHA vouchers to the most vulnerable, particularly those experiencing Chronic Homelessness.


4.05 How Can We Actively Combat Racism and Its Impact on Homelessness


Racial disparities may exist in the homelessness field, but what can we do to eliminate those disparities? This session will help you recognize when programs, employers, landlords, or systems are perpetuating racial disparities through policies and rules and what you can do to change them.


4.06 Capitol Hill Day: Are You Ready?  


On Capitol Hill Day, Thursday, July 28, conference attendees will have the opportunity to meet with their congressional offices to advocate for homeless assistance programs. During this session, learn about the Alliance's policy priorities, how to hold an effective and educational meeting with your state’s congressional offices and how to connect with the group heading to the Hill from your state.


4.07 Preparing for the 2017 Point-in-Time Count


The 2017 Point-in-Time (PIT) count is fast approaching. Through this session, you will understand the important role PIT counts play in helping track progress on ending homelessness. You will learn about HUD changes to the 2017 PIT. You also will learn what constitutes a good unsheltered count and the importance of incorporating youth-specific strategies into PIT count planning.


4.08 What Should Case Management Look Like in PSH?


Case Management (CM) plays a critical role in ensuring good outcomes in Permanent Supportive Housing (PSH). What makes a good case manager and a good supportive services team? How do you supervise, train, and determine CM caseloads? In this session, we will address those questions and more. You will learn how to evaluate and improve your services.


4.09 Breaking the Cycle of Criminal Justice Involvement and Homelessness


When it comes to finding housing, homeless individuals with criminal records face special obstacles. This session will cover how to partner with the department of corrections to contribute resources, and work with you to target people cycling between the criminal justice and homeless systems, and how housing works as a platform to end homelessness and recidivism.


4.10 Partnering with Child Welfare Agencies to End Youth Homelessness 


The child welfare system can and should be an active partner in addressing youth homelessness. But what does that role look like when it comes to helping unaccompanied minor youth experiencing homelessness? This session will feature representatives from the homelessness and child welfare systems in Minnesota, who will describe how they are partnering to end minor youth homelessness in their state by 2017.


4.11 Effective Outreach and Crisis Response for Homeless Youth


            This session will explore effective outreach for homeless youth, including the role of day centers and peer          outreach. You also will learn about ways to increase crisis housing options, including lowering barriers to existing       programs and developing host homes.


4.12 Supporting Families with the Most Complex Needs


To stabilize families with the greatest needs, you need first to identify them and make sure they are prioritized for the richest interventions. This session will help you understand how their barriers to housing stability can be addressed. Critical Time Intervention (CTI), harm reduction, and Permanent Supportive Housing (PSH) will be among the models explored. Time will be provided to share your challenges and successes.


4.13 Ensuring your GPD Program is Most Responsive to the Needs of Your Community


In this session, you will learn how to analyze your community's housing system needs to determine the best role for your Grants and Per Diem (GPD) Programs. You will learn when it might make sense for a GPD provider to change its program model. We also will talk about including GPD providers and liaisons in communitywide efforts to end veteran homelessness.


4.14 Are Your Shelter Programs Family-Friendly? 


Does your program have strategies and policies in place to promote healthy environments for young children and expectant mothers? How do you balance protecting children and ensuring your shelter is accessible to all (despite barriers) through adoption of harm reduction policies? This interactive session will look at how communities are developing family-friendly shelter policies, including 24-hour access, child-centered programming, and lowering program entry thresholds.


HUD SNAPS Q&A - 5:45 - 7:30 p.m. 


Staff from the U.S. Department of Housing and Urban Development's Special Needs Assistance Programs (SNAPs) Office will lead a discussion about their vision for ending homelessness. This session also will include time for a lively Q&A about funding, regulations, and grant competitions.


Thursday, July 28, 2016


Continental Breakfast - 8:00 - 9:00 a.m.


Alliance Talk-Back Session - 8:00 - 9:00 a.m.


National Alliance to End Homelessness staff is hosting a listening session to solicit input on the Alliance’s priorities for research and capacity building work. Ideas for content of future conferences will also be solicited.


HUD Policy Listening Session - Chronic Homelessness - 8:00 - 9:00 a.m. 


U.S. Department of Housing and Urban Development (HUD) staff are hosting a listening session to solicit feedback on recent chronic homelessness policy changes, including the barriers and successes that communities have had in implementing them, as well as the impact locally of what HUD has asked communities to do.


Registration - 8:00 a.m. – 3:30 p.m.


Workshops V - 9:15 - 10:45 a.m.


5.01 Innovative Funding for Rapid Re-Housing 


Communities and homeless service providers are finding nontraditional ways to fund Rapid Re-Housing (RRH). In this session, you will hear what those communities are doing and the innovative funding ideas they have developed. You will leave with strategies for leveraging funding in your own community.


5.02 Keep, Re-Purpose, or Re-allocate: How to Assess What to Do with Transitional Housing


Communities are having to make difficult decisions regarding their existing transitional housing stock. This session will present questions to consider when making decisions about whether to keep existing transitional housing programs; re-purpose it to crisis housing, permanent supportive housing or other models, or re-allocate those funds. Presenters will discuss the function of various types of transitional housing and how to use community data to evaluate the community's need for transitional housing for various populations.


5.03 Using Forecasting: Tools to Plan Your System


Did you know there are tools available to help you examine current performance and resource allocation and assist with future resource allocation and planning decisions? Through this session, you will learn about two tools that are being used for system planning.


5.04 A Growing Unsheltered Population: Addressing Encampments


This session provides information about the high number of unsheltered people and homeless encampments in the United States. You will hear the lessons learned in communities that have attempted to address encampments. We also will discuss how those living unsheltered can be successfully transitioned to homeless services and to stable housing.


5.05 Harm Reduction is Important Across All Systems


You will learn about harm reduction principles what they are, how they work, why they work and where the nonjudgmental approach is being used to reduce the negative consequences of risky behaviors. The session will look at how the strategy is used above and beyond addiction treatment, and how the principles may be applied to youth, in emergency shelters, and also in Permanent Supportive Housing (PSH).


5.06 What Should We Know About Affordable Housing to Help The Homeless Assistance System?


One of the challenges that almost every community faces is a lack of affordable housing. How can local community partners and public agencies most effectively work with developers to create affordable housing that targets very low-income people? This session offers guidance and information to bring to those conversations.


5.07 Improving Your Homeless Service System: Coordinating with Domestic Violence Providers 


Protecting the privacy and safety of domestic violence survivors is critical for Coordinated Entry (CE). This interactive session explores how homeless service system leaders and domestic violence providers can work together locally to develop CE policies that balance CE requirements with privacy and safety needs to ensure survivors receive access to appropriate care.


5.08 Solutions for Balance of State CoCs


Learn how to work through challenges in establishing Coordinated Entry (CE) systems across different regions. This session will also teach you how to implement effective and cohesive governance as well as improve system-wide performance in Balance of State CoCs.


5.09 Employment: A Key Component in Efforts to End Veteran Homelessness


Employment is key to ending veteran homelessness. In this session, you will learn how to connect veterans to employment resources and to housing, especially Rapid Re-Housing (RRH). We will help you articulate one or more strategies to enhance employment outcomes for the veterans in your housing programs.


5.10 Best Practices for serving Veterans with HUD-VASH


HUD and the Department of Veterans Affairs (VA) jointly offer the HUD-Veterans Affairs Supportive Housing (HUD-VASH) program. It combines housing vouchers with case management and clinical services through the VA. In this session, you can learn effective case management strategies and how to implement a Housing First strategy for homeless veterans. We also will explore how to collaborate with Public Housing Authorities and the VA's Supportive Services for Veteran Families (SSVF) program.


5.11 Developing an Effective Coordinated Community Response to Youth Homelessness 


It takes a community to address youth homelessness. In this session, you will learn who needs to be at the table, particularly mainstream and community funding agencies, and how to get them there. You also will learn about the importance of effective Coordinated Entry (CE) system performance measures in any coordinated response.


5.12 Ending Homelessness among Native Americans


This session will cover building relationships with tribal councils and tribal housing authorities. It will provide information on the housing needs of Native Americans. You also will hear about strategies tribal communities have used to end homelessness.


5.13 A Discussion on Using HMIS to Prioritize People for Housing


In this session, we will explore using the Homeless Management Information System (HMIS) to create priority/by-name lists. We will discuss when they are helpful and when they are more work than they are worth. We also will cover the improvements that need to be made to data systems to make prioritization decisions and to track prioritized clients.


5.14 Partnering with Child Welfare Agencies to Increase Housing Stability


Homeless service systems are keeping families intact by creatively partnering with child welfare agencies to access a broad spectrum of housing interventions. Through this session you will learn about these partnerships and how to determine which programs are appropriate for families with varying housing needs. You also will learn how providing housing resources benefits the child welfare system, the homeless service system, and the families being served.


Closing Lunch Plenary - 11:00 a.m. - 12:45 p.m.


 Keynote Address by:


Matthew Desmond, Sociologist, Author and Professor, Harvard University


After his remarks, Mr. Desmond will be signing copies of his book Evicted, in the Grand Ballroom Foyer. 


Lunch will be provided after the program. 


Capitol Hill Day Visits and Report Back Sessions* - 1:00 - 5:00 p.m.


Post-Conference Sessions - 1:00 - 4:00 p.m.


Alliance System Performance Game


Do you understand HUD’s system performance measures? This post-conference session will use experiential learning through a systems simulation game developed by the Alliance, Abt Associates, and HUD to show how to use three of the system performance measures currently required of communities. Participants will learn how to apply certain performance measures as well as why it is valuable to use system performance measures to assess whether a community is effectively ending homelessness.


Building Trauma-Informed Organizations and Systems


Exposure to traumatic stress is increasingly understood as a public health issue with far-reaching consequences for individuals and society. Impacts are seen in behavioral health, health, homelessness, child welfare, and justice systems. Trauma-informed care refers to a universal approach to addressing trauma provided for all, by all. All aspects of a service delivery system from how the workforce is trained to what procedures and policies are adopted are designed to promote healing and resilience, and to mitigate the effects of trauma on service users, providers, and organizations. This session offers individual and organizational strategies for providing trauma-informed care and tools and also reviews resources available to support a system wide approach to addressing trauma in homeless service settings. Attendees will learn how implementing trauma-informed care can enhance service delivery based on lessons from organizations that have adopted this approach.


Data Privacy Laws, Regulations, and Best Practices: Practical Strategies for Coordinated Entry and HMIS   Data Integration Projects 


HIPAA, FERPA, VAWA, 42 CFR Part II Homelessness data professionals must navigate an often confusing alphabet soup of privacy regulations as they develop policies and procedures, facilitate collaboration and sharing, and expand the collection and use of client data in service delivery. In this interactive workshop, HomeBase, a San Francisco-based public policy law firm, guides attendees through the basic regulatory framework governing HMIS and related human services type client data, including the basic elements of privacy regulations covering health care, substance abuse treatment, domestic violence, and school records. Then, with a focus on the issues commonly raised by Coordinated Entry and HMIS data integration projects, we'll discuss common privacy pitfalls and misconceptions and provide practical advice, strategies, and resources to overcome them.


Housing/Healthcare Integration (H2) Peer Learning Session 


As part of its efforts to support successful implementation of communities' Housing/ Healthcare (H2) Action Plans, HUD is supporting an H2 Learning Community. The session will provide a summary of the plans emerging; with interactive peer-to-peer discussion involves participants from the twenty communities that have conducted an H2 session. The discussions will highlight the nature, scope, and impact of the issues communities are addressing through H2 action planning sessions and implementation; successful approaches and challenges in working across service systems; and progress updates, including successful strategies and lessons learned, from communities that have completed an action planning session.


Vets @Home Convening 


CoCs and communities who are working to end veteran homelessness will participate in discussions with national experts and practitioners in key areas necessary for ending veteran homelessness, including accessing need and meeting community demand, data sharing and utilizing an active list, and ensuring sustainability. Get your questions answered by leading experts in the field. Engage and network with communities who are ending veteran homelessness.




*Please visit the conference website frequently for updates to the conference schedule. 

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Sponsorship Opportunities
Event Sponsors



Thank you to this year's conference sponsors!


- Track Sponsor -

Conrad N. Hilton Foundation

- Workshop Sponsors - 

A Place to Stand

Hand Up


- Investing Sponsors -

Burnes Center on Poverty and Homelessness

CARF International


Central City Bed

Center for Social Innovation

Community Action Partnership 

Community Solutions

CORT Furniture


Focus Strategies

Foothold Technology

Housing Innovations

Non-Profit Depot

Technical Assistance Collaborative

Sponsorship Opportunities



Conference Sponsorship Levels and Benefits

For more information about sponsorship opportunities please email Development Coordinator, Michelle Fantone, or contact her via phone at 202-942-8241.

Deadline to be included in print matierals is Wednesday, July 6, 2016.


Investing Sponsor ($1,000)

-       Listing in event program journal

-       Listing on event website and in the conference app

-       Complimentary exhibitor table

Workshop Sponsor ($5,000)

-       All benefits mentioned above

-       Listing on signage at conference registration

-       Inclusion of organizational marketing materials in conference tote bags given to all participants

-       Two conference registrations*

Track Sponsor ($10,000)

-       All benefits mentioned above

-       Inclusion of logo on signage at plenary sessions

-       Five total conference registrations*

Hospitality Sponsor ($15,000)

-       All benefits mentioned above

-       Listing on signage at continental breakfast and refreshments and Meet and Mingle Reception

-       Seven total conference registrations*

Keynote Sponsor ($25,000)

-       All benefits mentioned above

-       Recognition as keynote sponsor during a plenary session of the conference with special announcement

-       Ten total conference registrations* and reserved table for ten at keynote luncheon


 *Conference registrations can also be donated back to the Alliance to support our conference scholarship fund that allows individuals who are currently, or have formerly experienced homelessness to attend. 

Please visit the conference website frequently for updates.

Registration Rates
Registration Rates



We’d like to thank all of you who have already registered. The response has been overwhelming, and due to large number of registrations we’ve already received we’ve been forced to close registration early. 




MONDAY, JULY 25 from 5:00-7:00pm


All conference registration fees include:

  • Meet and Mingle with cash bar Tuesday night (please see "Agenda" tab to learn more about the Meet and Mingle)

  • Continental breakfast on Wednesday and Thursday  

  • Lunch on Wednesday and Thursday

Conference registration does not include hotel or travel costs. Please make sure to register for the conference BEFORE booking airfare!  

Conference Registration Payments:

When registering for the conference you can pay online with a credit card (Visa, MasterCard, and American Express are accepted), or you can choose the payment option, "pending pay later" to mail your registration payment via check. Please note when choosing the "pending pay later" option, payment must be received within 30 days of completion of your registration. If payment is not received within 30 days of registration completion, your registration will be cancelled. 

If you register at the late rate and choose the "pending pay later" payment option, payment must be received within one week of completion of your registration. If payment is not received within one week of your registration completion, your registration will be cancelled. 

Registration Rates:

Early Registration Rate

Friday, May 6, 2016 at 3pm ET.

You are encouraged to register early for substantial savings.

  • The early conference registration fee is $550.00.

  • In order to receive the early rate you must register online by 3pm EDT on Friday, May 6, 2016, or mail your registration form postmarked by Friday, May 6, 2016  

Regular Registration Rate

Opens at 3:05 pm ET on Friday, May 6, 2016.

Friday, June 24, 2016 at 3pm ET

  • The regular conference registration fee is $585.00.

  • In order to receive the regular rate you must register online by 3pm EDT on Friday, June 24, 2016, or mail your registration form postmarked by Friday, June 24, 2016. 



Late Registration Rate

Opens at 3:05pm ET on Friday, June 24, 2016.

Thursday, July 7, 2016 at 3pm ET. 

  • The late conference registration fee is $700.

  • In order to receive the late rate you must register online by 3pm EDT on Tuesday, July 7, 2015, or mail your registration form postmarked by Tuesday, July 7, 2015.

  • If you register at the late rate and choose the "pending pay later" payment option, payment must be received wtihin one week of completion of your registration. If payment is not received within one week of your registration completion, your registration will be cancelled.

Onsite Registration Rate

Available at the conference, July 26-28, 2016, subject to availability 

  • The onsite conference registration fee is $775.

Other Registration Information

  • We are pleased to offer a special consumer rate of $115 for consumer conference participants. Individuals who are currently or have recently experienced homelessness are eligible to receive this discounted rate. Also, please refer to the scholarship program portion on the conference website for further details on how to apply for a conference scholarship.

  • ALL conference registration will CLOSE at 3pm ET on Thursday, July 7, 2016. Onsite registration (subject to availability) will be available at the conference July 26-28, 2016.

Media Credentials

Media credentials are reserved for working members of the press only. This includes editors, reporters, producers, camera crews and photographers. Credentials will not be granted to non-editorial media professionals including publishers, general managers, account representatives, sales executives, brand executives and PR/marketing representatives, as well as anyone whose primary purpose for attending the conference is, in our judgment, for reasons other than covering it as working news media.

Contact Erin Fitzgerald for more information about media credentials.

Please visit the conference website frequently for updates. 


Cancellation Policy

All conference cancellations will incur a $25 cancellation fee.

  • In order to incur only the $25 cancellation fee, cancellation requests must be made in writing and received on or prior to Tuesday, June 14, 2016.

  • A $100 processing fee plus the $25 cancellation fee will be deducted for cancellations received after Tuesday June 14, 2016 and before Wednesday July 6, 2016.

  • No part of the registration fee will be refunded for cancellations received after Wednesday, July 6, 2016.

Please send your cancellations by email to Susan Nich, by fax to 202-638-4664, or by mail to National Alliance to End Homelessness, 1518 K Street, NW, Second Floor, DC 20005. All mail-in conference cancellations must be received by June 14, 2016 in order to receive a full refund minus the $25 cancellation fee, or be received between June 14, 2016 and July 6, 2016 to receive a full refund minus the $100 processing fee and $25 cancellation fee.


Please visit the conference website frequently for updates.

Hotel/Travel Information
Hotel Information



Conference Hotel 


999 Ninth Street, NW
Washington, DC 20001
Phone: 202-898-9000

Renaissance Hotel

The host hotet is sold out! Please see below for our overflow options. 


The Henley Park Hotel - SOLD OUT 

926 Massachusetts Avenue Northwest, Washington, DC 20001

Phone: 202-414-0503

0.2 miles from the Renaissance Hotel.

Just a short walk to the conference host hotel, The Henley Park Hotel, is a great option for your stay in Washington, D.C. during the National Conference on Ending Homelessness. Room rates start at $179.00 plus taxes. Discounted rates are available through Friday, June 24, 2016 or until the hotel room block is sold out. You can make your reservations now by calling 202-414-0503 or make your reservation online by Clicking Here and putting NAEHC in the promo code box.  


The Morrison-Clark

1011 L Street Washington D.C. 20001

Phone: 202-898-1200

0.3 miles from the Renaissance Hotel.

Morrison-Clark Inn is a newly remodeled historic victorian mansion conveniently located just two blocks from the conference host hotel. Room rates are 199.00 plus taxes. Discounted rates are available through Friday, June 24, 2016 or until the hotel room block is sold out. You can make your reservations now by calling 202-898-1200 or make your reservation online by Clicking Here


The Hamilton a Crowne Plaza Hotel

1001 14th ST, NW

Washington, DC 20005

Phone: 877-424-2449

0.5 miles from the Renaissance Hotel.

Located right in the heart of Washington D.C., the Hamilton is just minutes from the conference host hotel. Room rates are 195.00 plus taxes. Discounted rates are available through Thursday, June 30, 2016 or until the hotel room block is sold out. You can make your reservations now by calling 1-877-424-2449 or make your reservation online by Clicking Here.


Cambria Hotel and Suites

899 O Street, NW

Washington, DC 20001

Phone: 202-552-5427

0.5 miles from the Renaissance Hotel.

Just a short walk to the conference host hotel, Cambria Hotel and Suites, Washington Convention Center is a great option for your stay in Washington, D.C. during the National Conference on Ending Homelessness. Room rates are $189.00 plus taxes. Discounted rates are available through Monday, July 4, 2016 or until the hotel room block is sold out. You can make your reservations now by calling 202-552-5427 or make your reservation online by Clicking Here and typing in the group code NAEH. When the reservation confirmation is complete the booker will see a box on the screen with a message that reads: The information has been submitted. Thank you! You will receive a confirmation via email through the Choice reservation system on the same or next business day.


Reserving a room at the hotel DOES NOT include registration for the conference. You must register for the conference seperately.


Please visit the conference website frequently for updates.

Travel Information
Information Tables
Information Tables

Information Tables

If you’re interested in purchasing an information table to showcase your organization or personal work at the 2016 National Conference on Ending Homelessness please contact the Alliance for an information table purchase form and return with payment as soon as possible.The deadline for purchasing an information table is Wednesday, July 6th.

Once your purchase form is received you will be notified via email regarding the status of your purchase request. If you do not hear from us within one week of submitting your purchase form, please do follow up to ensure it was received. Tables are available on a first-come, first-serve basis so make sure to reserve your table today!

For information table purchase forms, or questions regarding table sales, please email David Dirks or contact him via phone at 202-942-8287.


Please visit the conference website frequently for updates.


Capitol Hill Day
Capitol Hill Day

Capitol Hill Day

What is ‘Capitol Hill Day?’

Capitol Hill Day is always held in conjunction with the Alliance’s annual National Conference on Ending Homelessness.  This event allows conference participants to take the opportunity of being in Washington to meet with their U.S. Senators and Representatives and respective offices.  Face-to-face time with Members of Congress and their staff is one of the most important ways to take part in federal advocacy – a critical component of your work in ending homelessness. 

The goals of such meetings are to:

  • Establish/build relationships with your congressional offices;

  • Educate your Senators and Representatives on your success and progress at home; and

  • Encourage them to work in support of policy initiatives to eliminate homelessness.

This year’s Capitol Hill Day will be Thursday, July 28, 2016. For more information on Capitol Hill Day, contact Julie Klein (202-942-8281jklein@naeh.org) or Jaime Colman (202-942-8294, jcolman@naeh.org). 

To learn more and access Hill Day resources please visit or Capitol Hill Day webpage.

What role do State Captains play in Capitol Hill Day?

State Captains take the lead for their state in planning meetings, and play a critical role in ensuring that Hill Day is as productive as possible. Each year, the Alliance recruits new and returning State Captains to lead and coordinate each state’s advocacy activities during the conference.  The Alliance assists State Captains with anything they need in order to:

  • Identify top congressional targets and schedule meetings with those offices;

  • Organize other conference participants from their state to join Hill Day;

  • Ensure that everyone is prepared with talking points, an agenda, and materials for the meetings; and

  • Conduct effective meeting follow-up with congressional offices. 

Find out if your state already has a State Captain and/or volunteer to serve as a State Captain for your state by contacting Julie Klein (202-942-8281jklein@naeh.org) or Jaime Colman (202-942-8294, jcolman@naeh.org).

As State Captain, what do I do?

The State Captain Toolkit (forthcoming!) provides step-by-step information – complete with a timeline, checklist, and sample materials – to help you be most effective in organizing your state’s advocacy efforts for Capitol Hill Day, whether you have made 50 visits to your congressional offices or whether this is your first time.  Don’t miss the opportunity to meet with your legislators while you are in DC!

Please visit Capitol Hill Day website frequently for updates.


Conference Volunteer Opportunities

There are plenty of opportunities to volunteer at the 2016 National Conference on Ending Homelessness – some of which include:

  • Bag Stuffing/Setup Registration

  • Conference registration (including early registration)

  • Workshop Liaison

  • Workshop Room Setups

  • Guide Guests Into Ballroom

All conference volunteers will receive complimentary conference registration. Please note that individuals who have not had the opportunity to volunteer in the past will have top priority and only one individual per organization will be allowed to volunteer. Volunteer positions are limited so please be sure to inquire as soon as possible if you are interested in helping out.

For more information on volunteer opportunities please contact Jaime Colman.

Please visit the conference website frequently for updates.

Contact Us
Contact Us



Contact Us


 David Dirks

Meeting and Events Planner 
Conference Planning, Logistics, Information Tables  



Susan Nich
Office Coordinator and Registration Manager
Registration inquiries


Jaime Colman
Program and Policy Associate
Conference Scholarships, Volunteers, Speakers

Michelle Fantone
Development Coordinator
Conference Sponsorship Opportunities

Erin Fitzgerald
Digital Communications Specialist
Media Credentials and Press Information


  Please visit the conference website frequently for updates.

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